Goods arrive, get counted, get located, get picked and go out again. The part that matters is what happens around that — the record keeping that means you never have to ask us a question you should be able to answer yourself.
Every stage is visible to you as it happens. Nothing is reconstructed afterwards.
Every product line is broken down to the locations it occupies. A line held across four bays shows as four bays, with a quantity in each — not one number that somebody has to go and verify.
That granularity is what makes the rest work. Pick faces can be topped up from bulk without the count drifting. A stock check can be done aisle by aisle rather than shutting the building. And when you ask whether we can take another twenty pallets, the answer is on screen rather than a guess.
You tell us what is coming — a container, a pallet delivery, a parcel consignment — and we book it a slot. When it lands it is counted in against what you said would be on it, and any discrepancy is raised then, not three weeks later when you notice the numbers do not add up.
Once it is put away, the locations it went into are recorded and your portal updates. The consignment moves through booked, in transit, arrived, put away, and you can see which stage it is at without asking.
Orders come in through your portal, built from live stock so you cannot order something that has already gone. You choose whether we deliver or you collect. We pick, despatch, and the stock comes down on the ledger as it goes out of the door.
Cut-off times are agreed per client. A kitchen operation ordering for three sites on a Monday needs a different rhythm to an e-commerce brand shipping daily, and we set the schedule around your week rather than making you fit ours.
Every movement is written to a ledger: goods received, orders despatched, stock moved between bays, corrections after a count.
Crucially, the ledger entry is written by the same action that moves the stock, rather than by somebody remembering to write it down afterwards. That is the mechanism that stops a stock figure and a paper trail drifting apart, which is the single most common failure in warehousing.
The record also carries who did what and when, so if there is ever a question about a despatch or a count, there is an answer rather than a discussion.
Your weekly charges are drafted from the work that actually happened that week — the locations you held, the containers unloaded, the cases picked, the drops made, the rework hours logged.
Each line opens up to show the specific jobs behind it. You see the draft before it is raised, and you can sign it off or query it in a click. Nobody has to reconstruct a month-old invoice from memory.
Rates are agreed with you individually — the figures below are only an illustration of the shape.
| Storage47 pallet locations held | — |
| Container handling1 container unloaded | — |
| Picking6 orders, 84 cases | — |
| Delivery4 drops | — |
| Rework1 job, 1h 45m charged | — |
| Week total | agreed with you |
Relabelling because a best-before changed. Repacking because a retailer wants a different case size. Rebuilding mixed pallets for a specific site. Date checks on a batch you are worried about.
You raise it from your portal, we come back to you before starting, and you are billed for the time it took rather than a made-up number. The time is logged against the job as the floor works, so you can see it accruing.
Send over a product list and a normal week's volumes and we will walk you through exactly how it would run.