Moving warehouse is the part everybody dreads, usually because the mapping gets done while the stock is already on the floor. We do it the other way round.
A short, specific conversation. What the products are, how each line is counted, how many make a pallet, how much goes out in a normal week and where to. Enough to size the racking and be honest about whether we are the right fit.
Your cut-off times, which days deliveries go out, how goods-in bookings work — and your rates. Both are set around your business rather than off a list, which is why neither is published on this site.
The mapping happens while your stock is still at the old place. Product list in, locations reserved, portal accounts created for everyone who needs one.
Counted against your paperwork, put away into numbered bays, recorded as it happens. Your portal is live the same day, showing every line and the bays it occupies.
You order, we ship, you check the week. The rhythm below.
A rate card and a straight answer about whether we are the right size for you — not a discovery call followed by another discovery call.
Start the conversationFive things happen, and four of them are you pressing a button rather than sending an email.
Through the portal, built from live stock. It arrives with us marked as waiting on us, and we come back with a confirmed slot.
To your cut-off. Stock comes down on the ledger as it leaves, so your figure is right the moment the lorry goes.
When a container or pallet delivery is coming. We confirm an unloading slot back, and you can see its status the whole way.
If something needs relabelling or rebuilding. We quote before starting and log the time against the job.
Your charges built from what actually happened, with the jobs behind each line listed underneath.
Or query it, in a click. Nothing gets disputed a month later because nothing waits a month.
Switching is more common than starting from scratch, and it has its own hazards. The two that catch people out are the notice period on the outgoing contract, and the state of the stock data coming across.
On the data: whatever you have is usually fine as a starting point, but assume the quantities are approximate until we have counted it in ourselves. We count everything on arrival and give you the variance, which is often the first accurate stock figure a brand has had in a while. Better to find that out on day one than at year end.
On timing: a phased move — one product group at a time — costs slightly more in handling but removes the risk of being unable to ship for a week. For most brands it is worth it.
You get the variance report either way. It is your stock and your number.
About a fortnight from first conversation to first container, as long as we have your product list early. Most of that time is mapping and agreeing the schedule, not waiting on us.
Agreed with you, not set company-wide. A multi-site kitchen operation ordering twice a week needs a different rhythm to an e-commerce brand despatching daily, so we build the schedule around your week rather than publishing a single time that suits nobody in particular.
It depends on volume, how much handling your stock needs and how long it sits, so we do not publish a price list that would be wrong for most people. Send a product list and a normal week's volumes and you will get a rate card back.
The shape is always the same: storage, unloading, picking, delivery and rework.
Yes — that is the point of the portal. Live stock down to the pallet location, order status, incoming containers and the current week's charges, all without ringing anyone.
Not at the moment. Storage is ambient. If your range includes frozen lines we will tell you at the first conversation rather than taking half the range.
No minimum term dressed up as a contract. Storage is charged on the locations you occupy, week by week.
You will be told. Every movement is recorded against whoever made it, so when there is a question about a despatch or a count there is an answer rather than a discussion.
Send a product list and a normal week's volumes. We will come back with how it would run and what it would cost.